“The explosion in connectivity over the past 15 years has fundamentally changed how we work, and equipped organizations with the technology and data to transform their offering at a relatively low cost. Today, companies can scrutinize their operations, services and environments to a degree that was unthinkable a decade ago – this paradigm shift is epitomized by the view that, according to The Economist, data is now a more valuable commodity than crude oil” reads the introduction to a new research report by facilities management (FM) firm Mitie. The report Digital Transformation: Is Facilities Management Ready? found that built environment leaders are still largely guided by highly visible baseline needs, such as cost and compliance. Respondents cited cost efficiency, energy management and operational risk management as the most important factors currently shaping their facilities management strategy. These results clearly indicate that facilities managers are currently focused on the areas of service that they can measure […]