Commercial buildings are rapidly becoming software-defined assets. Cloud-based IoT platforms, expanding sensor networks and data-hungry applications are reshaping everything from HVAC and lighting to space utilization and tenant services. This digital shift promises measurable gains in sustainability and efficiency, but it also raises the stakes for networking, cybersecurity and lifecycle operations. What part will IT managed service providers play in the future smart building landscape? As the operational technology stack continues to converge with enterprise IT, some managed service providers are emerging as pivotal partners for owners, operators and corporate occupiers seeking outcomes rather than point solutions. IT managed service providers are structurally well placed to lead this transition. They already run critical infrastructure at scale, operate 24/7 support models, and enforce governance, risk and compliance in highly regulated environments. Extending these capabilities to the built environment means standardizing device onboarding, securing data pipelines from edge to cloud, and ensuring that upgrades and patches do […]
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