This Research Note examines Lessen, a US startup providing a tech-enabled facility services platform that manages maintenance requests for property owners. We review their combined network of service providers, the acquisitions of SMS Assist and Blue Skyre, disclosed external funding, and their AI-driven maintenance lifecycle platform launched in 2025. Lessen Profile Lessen LLC positions itself as a tech-enabled, end-to-end property services provider created to improve how U.S. commercial and residential real estate portfolios are delivered and managed at scale. Founded in 2019, the startup developed a marketplace platform that united property owners, investors, and service professionals. The company is a venture-backed, privately held company with offices in Scottsdale and Chicago. With a network of over 30,000 vetted, qualified vendors serve over 280,000 properties and complete more than 3.5 million work orders annually across an expanding range of services. Property owners and renters use the Lessen technology app to order repairs, getting fixed pricing that […]
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