In Netflix new cyberpunk science fiction mystery, Altered Carbon, the somewhat dystopian urban future is dotted with AI hotels – that is a hotel run entirely by an artificially intelligent system and no human staff. Whenever guests have a request they can say it out loud and wherever they are in the hotel the “virtual concierge” will appear, the intelligent system is in control of every element of the hotel and will understand guest behavior to anticipate their every need. The latest technology-hospitality development, in the real world, may represent one of the early steps towards this kind of future hospitality experience. Amazon has announced Alexa for Hospitality, a new experience offered by invitation to hoteliers that brings the simplicity and convenience of Alexa to hotels, vacation rentals, and other hospitality locations. Using the Amazon Echo in their room, guests can now ask Alexa for hotel information, contact the hotel to request guest services, play […]