Smart Buildings

The Integration of Workplace Experience with Critical Building Operations

Technology is changing commercial office buildings in order to improve how occupants use and interact with their work space. One of the most visible signs of this trend has been the rise of workplace experience platforms and apps that aim to simplify the interaction between occupants and buildings to increase employee productivity and engagement. A key element of this trend is the move by several of the major players to increase the level of integration between workplace experience software, critical building operations, and property management systems. “Before the migration to remote work, it was easier to classify workplace experience technology as a ‘nice to have’. But when the pandemic hit, and office occupants suddenly shifted to remote working, traditional communication channels were no longer adequate,” reads our latest research on the workplace market. “Consequently, workplace experience platforms became a ‘must have’, thanks to their proven effectiveness in helping building owners and operators communicate with their […]

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