“No one understands buildings more than the people that keep them operational and comfortable. In the public view, building operators often fall into the shadows behind shiny new technologies, but our focus shouldn’t be binary (i.e. people or tech),” said Lauren Long, Site 1001’s Director of Marketing, previously. “The true value of tech emerges when it functions as the communication gateway between what a building is saying and the people who are listening.” That gateway is, of course, fundamental to the value of technology. The smart building generates data, partially to automate processes and primarily to provide the building’s human operators with information and insight. However, the gateway itself is just one cog in the works, the quality of the data supplied by the building and the level of understanding of those listening are equally as important. Failure of any of those cogs would reduce the value generated. What Long highlights is, perhaps, that there […]