This Research Note examines the workplace experience business of Ricoh Group, a $15.5 billion Japanese provider of workplace services, print and imaging solutions. We explore their Workplace Experience solutions and services business, their Spaces platform, partnerships, integrations, investments and acquisitions. Ricoh Workplace Experience Business The workplace experience business is part of Ricoh Digital Services organization, which is aiming to counter the shrinking office equipment market as printer demand falls with an alternative digital business. They are aiming to serve as a workplace services provider with global delivery capability in the changing workplace environment with a focus on Business Process Automation (BPA), Communication Services (CS) and IT services. Ricoh Investor Presentation, 7th May 2024 Ricoh reported Communication Services FY 2023 sales as 70 billion yen (around $460 million), with Europe accounting for 45% of total revenues. Note: CS is the reportable segment for their workplace experience business. The Workplace Experience business includes the following: Ricoh Spaces […]