This Research Note examines the buy-and-build strategy of PSG-backed Sign In Solutions, updating our previous coverage of the company in April 2024.  We highlight the latest acquisition before assessing their buy-and-build strategy since 2021. The Receptionist Acquisition In January 2026, Sign In Solutions acquired its 8th acquisition with The Receptionist, adding a Denver-based visitor management provider with more than 5,500 customers, active in 7,000+ offices across 35 countries. The deal brings The Receptionist’s “Radical Support” service model into Sign In Solutions’ product portfolio. The companies said The Receptionist’s customer support practices will be integrated across the broader platform, with the goal of improving service while expanding the feature set available to existing The Receptionist customers. Sign In Solutions positioned the acquisition as a response to rising governance, risk management, and compliance (GRC) demands, the realities of hybrid work, and the growing intersection between physical security and cyber security. The combined offering is intended to help […]