There has been a steady transition towards cloud-based as-a-service business models for smart building services over the past decade. This gradual shift began to challenge long-established business models, relationships, and channels of distribution and was met with some resistance from certain segments of the industry. These cloud-based as-a-service business models require that manufacturers and systems integrators take a new approach relying more on providing consistent, reliable services than one-off wins on big projects. The transition was relatively slow until COVID, but new physical security trends over the past two years have rapidly accelerated cloud adoption. “Enterprises are accelerating their digital transformation plans and making network investments at higher levels, with an emphasis on cloud-based automation systems to drive business efficiency and adapt to new ways of working and operational realities. Organizations are upping their IT budgets, and increasing numbers of critical decision makers are adopting cloud solutions as a direct result of their government’s response to […]