Digitization of the building industry is not so different from other industries. The same waves of disruption seen in the evolution of operating models in retail, hospitality, taxi services, the music industry, and many more, are now lapping on the shoes of the smart building. Former CEO of AOL, Steve Case, has broken these waves into 3 distinct stages to show how industries progress through their digitizations process. In Case’s First Wave, vendors like AOL and Cisco created ”the pipes” that connected people to the internet. The second wave, he describes, is when disruptive companies take advantage of existing connectivity to upend significant parts of the economy using applications and the mobile and social aspects of the web. Much like the emergence and meteoric rise of companies such as Google, Facebook, and Salesforce. The third wave represents the “cyber-physical revolution,” where the Internet of Things (IoT) strives to connect all unconnected physical things. The smart […]